Kingsley Index award for 40 Portman Square
40 Portman Square, London, an office and residential scheme we manage on behalf of CBRE Investment Management, has been recognised with an Excellence Award for exceeding the Kingsley Index industry benchmark.
The award recognises that our team has provided:
…continued dedication and support on this flagship building, delivering overall occupier satisfaction, and going above and beyond to ensure that occupiers are satisfied with their experience.
KINGSLEY INDEX
The prestigious office and residential scheme has been under Workman management since 2019.
Our service at 40 Portman Square includes the management of offices for occupiers including global investment management organisations, property owners, and solicitors. The offices rise to six floors, with 20 flats taking up the seventh and eighth floors.
The scheme is managed by Workman’s specialist Welcome team, including onsite Building Manager Lauren Millard and Assistant Building Manager, Shannon Joyce, along with Sarah Masih, Associate, Property Manager.
The team’s service provision is centred around customer experience for the occupiers, in line with the business plan and future strategy for the property.
Commissioned by CBRE Investment Management, the Kingsley Index is an independent customer service survey, recognised as a highly comprehensive performance benchmarking database specific to the real estate industry.
Having been compiled following 35 years of analysing the performance of industry leaders, the index is one of the top industry standards for measuring employee, resident, and occupier satisfaction.